Notices, Disclosures, Policies, and Terms of Service
Updated June 16th 2023. All information on this site is subject to inaccuracies. Big Pines Archery (a subsidiary of “Big Pines Outdoors LLC”) is an independently operated organization and not does not necessarily represent the views of Mountain High Resort.
Big Pines Archery operates under special use permit from the United States Forest Service.
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Reservation Policy
Walk-up availability is very limited and reservations are highly recommended.
All participants must be at least 6 years old and all participants under 18 must be accompanied by a responsible adult. All participants (regardless of experience or ability level) must attend the safety briefing before the start of the session.
Rangemaster(s) reserve the right to refuse access and service at their discretion.
All participants must agree to our Range Rules and comply with all safety protocols. A signed liability form must be completed for each participant.
Refunds
Refunds are granted at the sole discretion of Big Pines Archery, and may be subject to a processing fee if granted. To request a refund, contact info@bigpinesarchery.com or respond to the confirmation email sent to you. Refunds may take 5-10 business days to return funds to your bank account.
Rescheduling & Cancellations
Reservations through our site may be rescheduled up to 72 hours prior to your reserved time with no additional charge. If the scheduled time is unavailable, please contact info@bigpinesarchery.com
All reservations are subject to cancellation due to weather conditions or other circumstances that pose a safety hazard. Full and partial refunds will not be granted for cancellations, no-shows, or late starts. Refunds are granted solely at the discretion of Big Pines Archery. We reserve the right to terminate any reservations for any reason. By reserving, you acknowledge that you have read and agreed to all terms and conditions.
Terms of service
Introduction
Welcome to Big Pines Archery. These Terms of Service (the "Terms") govern your use of our website, located at www.bigpinesarchery.com (the "Site") and our archery range located at Big Pines Archery @ Mountain High Resort - North Lodge. (the "Range").
By using the Site or the Range, you agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the Site or the Range.
Changes to These Terms
We may update these Terms from time to time. Any changes to these Terms will be effective immediately upon posting on the Site. Your continued use of the Site or the Range after the posting of changes to these Terms constitutes your acceptance of those changes.
Age Requirements
You must be at least 18 years of age to use the Range without a parent or guardian. If you are under the age of 18, you must be accompanied by a parent or guardian at all times while using the Range.
Use of the Range
You agree to use the Range in a safe and responsible manner. You are responsible for your own safety and the safety of others while using the Range.
You agree to follow all safety rules and regulations posted at the Range. You agree to not use the Range in a manner that is unsafe or that could cause injury to yourself or others. Natural, manmade, and unforeseen hazards may exist.
You agree to not use the Range for any illegal or unauthorized purpose.
Liability
You agree to hold harmless and indemnify Big Pines Archery and its affiliates, directors, officers, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or the Range.
Indemnification
You agree to INDEMNIFY AND HOLD HARMLESS Big Pines Archery, Big Pines Outdoors LLC, and its affiliates, directors, officers, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or the Range, including but not limited to any claims arising out of your violation of these Terms.
Termination
Big Pines Archery may terminate your access to the Site or the Range at any time for any reason, with or without notice.
Miscellaneous
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck from these Terms and the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and us with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
Big Pines Archery may assign these Terms to any third party at any time. You may not assign these Terms to any third party without our prior written consent.
Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck from these Terms and the remaining provisions will remain in full force and effect.
Headings
The headings in these Terms are for convenience only and will not affect their interpretation.
Entire Agreement
These Terms constitute the entire agreement between you and us with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
Privacy Policy
We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information.
Personal Information We Collect
We collect personal information from you when you:
Create an account with us
Make a purchase from us
Contact us
Use our website or mobile app
The personal information we collect may include:
Your name
Email address
Phone number
Shipping address
Billing address
Payment information
Device information
IP address
Browser information
Cookie information
Usage data
How We Use Your Personal Information
We use your personal information for a variety of purposes, including:
To provide you with our products and services
To process your payments
To communicate with you
To improve our products and services
To personalize your experience
To send you marketing and promotional materials
To comply with the law
Sharing Your Personal Information
We may share your personal information with third parties for a variety of purposes, including:
To process your payments
To provide you with customer support
To improve our products and services
To personalize your experience
To send you marketing and promotional materials
To comply with the law
Your Rights
You have the following rights regarding your personal information:
The right to access your personal information
The right to correct inaccurate or incomplete personal information
The right to delete your personal information
The right to opt out of the sale of your personal information
The right to limit the use of your personal information
The right to object to the processing of your personal information
The right to port your personal information
How to Exercise Your Rights
You can exercise your rights by contacting us at info@bigpinesarchery.com
Security
We take the security of your personal information seriously. We use a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including:
Physical security measures
Technical security measures
Administrative security measures
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@bigpinesarchery.com